Why doesn’t Clex ONE have an LED display instead of flaps?
Since the beginning, Clex’s goal has been to bring a community together through creating a physical bridge between your online and offline network. We considered creating an LED display for Clex ONE, but we wanted our product to mirror our ideology: social media has real-world, physical impact. With that in mind, we began to design the physical split-flap display you see today. (It’s also pretty damn sexy.)
I am interested in Clex concept! How can I sell them and be part of your distribution network?
Happy to hear that. We focus on a fast growing model partnering with value added distributors and resellers. Go to ourresellers page to learn more.
I am a journalist, I really like your product and want to talk about you, your products and your company. How can I get in touch with you?
Thanks for your interest! Please send us an email to email@example.com and we will reply in 24h.
Are these Counters easy to install?
Super easy. Our clients range from brick-and-mortar store owners to multinational CEOs. In case you need support, our staff will assist you immediately. Email us at firstname.lastname@example.org
How do I set up my Clex ONE?
You just need a WiFi connection and smartphone ( iPhone or Android ) for the very first setup. After that, your counter will connect and run independently.
Do I need to know how to code?
Of course not! Our web platform is as easy to use as signing into your social networks.
I would like to have my Counter show something else than likes or followers. Is that possible?
Clex is customizable in its nature. Have another idea for a promotion? Do you want Clex ONE to display other variables? Through our API you will be able to display any data you can find on the Internet, from the number of sales you’ve made to the downloads of your App on Apple Store.
I have more than 999 999 fans or followers, what can I do?
Congrats! Clex ONE can display digits where it normally displays logos, so displaying numbers up to 9,999,999 is no problem. To keep including the logo, we recommend to simply config Clex ONE to alternate between the real time 7 digit number as the Likes roll in and a display showing the logo and ‘2.718m’ if you have 2,718,902 Likes for example. If you have any doubt we will be happy to help you set everything up.
We also recommend to connect the Clex ONE to individual campaigns, departments or products to help drive Likes up where they will probably be needed more than on pages already liked by millions of people.
I am owning or running severals shops and I would like to customize the Counter with our colours and/or logos, is that possible?
Clex ONE was designed with customization in mind. We would be happy to personalize your Clex ONE with your brand colors, logo and design. Contact us for more details regarding delivery time and prices.
Is there a maintenance fee?
Nope. In this current promotion we are offering, you will have lifetime free maintenance. This means you will have access to our web platform and App to manage your Clex ONE totally free and forever.
Note that this offer will end at 31st December 2016… act fast!
Can I cancel my order?
Sure. As you know, we are currently working with two installment payments. You can cancel your order at anytime before we charge you the second payment.
Why do I have to wait until early 2017 to recieve my counter?
Currently, we work handling on-demand production short-runs. Our firsts 2 batches sold out and we do not have stock in Europe anymore. Manufacturing such an innovative product requires attention and time. We take our job very seriously to always deliver seamless quality in our products.
I was expecting something completely different. Do you accept returns?
Sure. Just repackage your Clex ONE, ship it back to us and pending an inspection on our end, you will be issued a full refund if you send back your Clex ONE within 14 days of your delivery date.
I own a Clex ONE, but something’s not quite right. How can I contact customer service?
Have no fear, our team is here! Send an email email@example.com and we’ll get back to you shortly.
What is F1S Foundation?
F1S is one of Clex ONE’s default variables designed to spread and channel awareness for global emergencies. Learn more here.
What does F1S stands for?
F1S ( pronounced ‘first’ ) Foundation aims to channel donations to emergency causes that need immediate resources. The key word is ‘immediate’. F1S aims to be the first organization to provide economic resources to humanitarian causes.
I LIKE THE F1S CONCEPT, BUT WILL IT ACTIVATE WITHOUT MY PERMISSION?
No at all. Before we activate F1S, we check (via an App) with Clex ONE’s owners across the globe. We only activate F1S on your Clex counter after you have given permission.
DOES CLEX RECEIVE ANY MONEY FROM THE DONATIONS THROUGH F1S?
Nope! Every donation is channeled directly to the specified organization. On that note, all of the organizations we support are 501(c) nonprofits and ranked high on Charity Navigator.
What is the range of Clex ONE?
Clex ONE’s range is 100 feet / 30 meters. It can vary depending on exact placement of Clex ONE and store’s Internet router.
WHAT ARE Clex ONE's TECHNICAL SPECIFICATIONS?
Work with Wi-Fi 2.4 GHz 802.11 b/g/n ( typical WiFi protocol ).
Cable length: 3.0m.
Power: includes AC adapters powered by 110V or 220V
Dimensions: 54cm x 14cm x 14cm.
Do you want massive traffic?
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